Last Updated: November 2025

1. Introduction

Welcome to Coginci AI (“Coginci”, “we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.coginci.ai, use our products, or engage with our learning platforms, including Coginci SkillArc, Coginci IDea, and Coginci University.

At Coginci AI, we believe that responsible technology begins with responsible data.
We are committed to protecting your privacy, being transparent about our data practices, and using information only to enhance meaningful learning and responsible AI adoption.

By accessing our website or using our services, you agree to this Privacy Policy.

2. About Coginci AI

Coginci AI builds AI-powered learning and educational technology platforms that empower educators, learners, and organizations to create, deliver, and experience learning for good.
Our platforms include:

• Coginci SkillArc: AI-based workforce readiness and capability enablement tool.

• Coginci IDea: AI-powered instructional design and learning creation platform.

• Coginci University: Learning-for-good initiative focused on responsible and human-centered AI education.

3. Information We Collect

We collect information to provide you with a secure, personalized, and effective experience.

a) Information You Provide

• Name, email address, phone number, organization, and role

• Account registration details (if applicable)

• Messages or inquiries sent via contact forms or email

• Preferences, feedback, or survey responses

b) Information Collected Automatically

• IP address, browser type, and device information

• Date/time of visits and site navigation data

• Usage analytics (via cookies and tracking technologies)

• Learning interaction data (for registered users of Coginci platforms)

c) Information from Third Parties

We may receive data from trusted third-party service providers such as analytics tools, learning management integrations, or communication platforms to improve our services.

4. How We Use Your Information

We use your personal information for legitimate business and educational purposes, including to:

• Provide and manage access to Coginci platforms and services

• Communicate updates, product information, and support responses

• Personalize your experience and recommend relevant learning content

• Analyze usage patterns to improve our platforms and AI performance

• Conduct ethical research and development in learning technologies

• Comply with legal, regulatory, and security requirements

Coginci AI does not sell, rent, or trade your personal data.

5. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union or other GDPR regions, we process your personal information based on:

• Consent: When you opt-in to receive communications or create an account.

• Contract: When processing is necessary to provide our services.

• Legitimate Interests: To enhance user experience and platform functionality.

• Legal Obligation: When required by law or government authorities.

6. Data Sharing and Disclosure

We may share limited data with:

• Service Providers: For hosting, analytics, communication, and customer support.

• Affiliates and Partners: For joint educational or AI initiatives.

• Legal Authorities: When required by applicable law.

All third-party partners are contractually bound to handle your data responsibly and in compliance with privacy regulations.

7. Cookies and Tracking Technologies

Coginci AI uses cookies and similar technologies to:

• Understand how you use our website

• Improve functionality and personalization

• Measure engagement and optimize performance

You can adjust your browser settings to refuse cookies, but some features may not function properly.

[View our Cookie Policy] (optional link if hosted separately)

8. Data Retention

We retain your data only as long as necessary to:

• Fulfill the purposes described in this policy

• Comply with legal obligations

• Resolve disputes and enforce agreements

When information is no longer needed, it is securely deleted or anonymized.

9. Security of Your Information

We implement industry-standard technical and organizational safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
These include encryption, secure storage, limited access controls, and continuous monitoring.

While no system is 100% secure, Coginci AI continuously improves its security measures in line with best practices.

10. Your Rights and Choices

Depending on your jurisdiction (GDPR, CCPA, DPDP), you may have the right to:

• Access a copy of your data

• Correct or update inaccurate information

• Request deletion (“Right to be Forgotten”)

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

You can exercise these rights by contacting us at info@coginci.ai.

11. Children’s Privacy

Coginci AI platforms are designed for learners aged 16 and above.
We do not knowingly collect personal information from children under 13 (or under 16 in certain jurisdictions).
If you believe a child has provided data without parental consent, please contact us immediately.

12. International Data Transfers

Coginci AI operates globally.
Your information may be transferred to and processed on servers located outside your country of residence, including in India and other regions.
We ensure that all cross-border transfers comply with applicable data protection laws and use appropriate safeguards (e.g., Standard Contractual Clauses).

13. Third-Party Links and Integrations

Our website or platforms may contain links to third-party sites or embedded tools.
We are not responsible for their content, security, or privacy practices.
We encourage you to review their privacy policies before sharing any personal information.

14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.
The updated version will always be posted on this page with the latest revision date.
We encourage you to review this policy periodically.

15. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

Coginci AI
Email: info@coginci.ai
Location: India

Our Commitment

At Coginci AI, we believe in using technology for good.
Your trust is essential to our mission — to build AI-powered learning that is responsible, transparent, and human-centered.

Privacy Policy